Krosno – upgrading and developing the store on Magento 2
- Magento 2
- REST API
- SAP
- BaseLinker
- YouLead
- Web push
The key facts about the project
Magento 2.4.3
The version of Magento 2 the store ran on was upgraded — from 2.2.1 to 2.4.3.
REST API
A new way of communicating with SAP and BaseLinker, in place of CSV file exchange.
2 new options
Checkout changes: delivery to a different address, and a tax ID field once a VAT invoice is chosen.
YouLead
A new system for e-mail marketing, rolled out together with an integration of web push.
Technology
Magento 2, REST API, SAP, BaseLinker, YouLead, web push.
Project scope
- upgrading Magento
- changing how the store communicates with SAP and BaseLinker
- building the product bundle feature
- integrating an import of Google reviews
- rolling out the YouLead system
- adding new shipping methods
- adapting the checkout to the user
- integrating multi-select filtering
The existing store needed an upgrade and further development
The store ran on Magento 2.2.1. That out-of-date version of the platform limited how actively it could be developed with new features. The upgrade to 2.4.3 was needed to extend the site further and to keep Adobe's support in protecting it against cyberattacks.
The way the store communicated with external systems needed to change as well. SAP and BaseLinker had been exchanging data through CSV files.
E-mail marketing was the next area. The tool Krosno had been using did not meet the company's functional requirements, so it was replaced with the YouLead system.
The project also covered developing the features available to the store's users further — from product bundles and delivery methods to the checkout and product filtering.
Before the project
- a store on Magento 2.2.1
- limited room to develop the platform with new features
- data exchange with SAP and BaseLinker based on CSV files
- an e-mail marketing tool that did not meet the company's functional requirements
The main areas that needed to change
- 01
Upgrading Magento 2
Magento 2.2.1 limited how actively the platform could be developed with further features. The upgrade to 2.4.3 also required the store to be adapted to the platform's new settings.
- 02
Changing how SAP and BaseLinker communicate
Data exchange with the external tools was based on CSV files. The project scope covered making communication over REST API possible.
- 03
Changing the e-mail marketing tool
The tool used until then did not meet Krosno's functional requirements. The project rolled out the YouLead system, which also made an integration of web push possible.
- 04
Developing the shopping path and the store's features
The work covered product bundles, new shipping methods, checkout changes, an automatic import of Google reviews and multi-select filtering.
The scope of the work carried out
The work covered both the store's technology layer and its communication with external systems, and the features tied directly to the offer, to marketing and to the shopping path. These points describe the scope, not a confirmed order of delivery.
See Magento 2 development- 01
Upgrading Magento to 2.4.3
The store was upgraded from Magento 2.2.1 to 2.4.3. Adapting the platform to its new settings deactivated some earlier features that had lost their purpose. The planned upgrade process also covered restoring the store to the right shape.
- 02
Moving communication onto REST API
The previous data exchange through CSV files was replaced with the option of SAP and BaseLinker communicating over REST API.
- 03
Building product bundles
We delivered a feature for preparing bundles with their own artwork, description and prices, different from those of the individual products. The bundles were connected directly to the warehouse system.
- 04
Developing the marketing features
We integrated an automatic import of Google reviews and rolled out the YouLead system. Using YouLead also made an integration of web push possible.
- 05
New shipping methods and checkout changes
We extended the delivery options available and changed the checkout. Delivery to an address other than the billing one became possible, as did entering a tax ID once the VAT invoice option is ticked.
- 06
Multi-select filtering
We delivered a feature that lets several filters be selected at once while searching for products.
Magento 2 and the systems connected to it
The project changed how the store communicates with SAP and BaseLinker, connected product bundles to the warehouse system, and delivered features tied to Google reviews and the YouLead system.
The diagram shows only the relations the source material describes. For SAP and BaseLinker it states neither the scope nor the direction of the data exchange, because the material does not define them — which is why those wires carry no direction.
- SAPData exchange moved from CSV files onto communication over REST API.
- BaseLinkerData exchange moved from CSV files onto communication over REST API.
- Warehouse systemConnected directly to product bundles. Selling a bundle reduces the stock of its component products.
- GoogleAn automatic import of reviews posted on Google into the store.
- YouLeadE-mail marketing, analysis of customer behaviour and monitoring of campaign activity.
- Web pushA feature integrated thanks to the YouLead system.
Moving communication from CSV files onto REST API
SAP and BaseLinker had been exchanging data through CSV files. The project made communication over REST API possible.
What the change involved
- 01Data exchange with SAP and BaseLinker had been running through CSV files.
- 02Communication over REST API was made possible.
- 03The new arrangement made it easier to modify the integrations and extend them with further information.
- 04REST API messages made it possible to programme specific actions to run when a discrepancy is detected.
- 05The arrangement also made it possible to define the data structure and the format of the information each field accepts.
Before
After
Changing how the systems communicate laid the ground for modifying and developing the integrations more easily. REST API also made it possible to handle specific errors and to define the structure of the data being passed.
Talk to us about your projectThe features delivered in the Krosno store
Six features the development work covered — from product bundles and Google reviews to the checkout and filtering.
Product bundles connected to the warehouse system
We delivered the option of preparing bundles made up of several products. A bundle can have its own artwork, description and prices, different from those of the individual items. It was also connected directly to the warehouse system, which records the sale and reduces the stock of the products making up the composition.
An automatic import of Google reviews
We integrated an automatic import of reviews posted on Google. Users can read them without leaving the store.
YouLead and web push
The tool Krosno had been using did not meet the company's functional requirements, so the YouLead system was rolled out. Its features cover developing the marketing funnel, analysing customer behaviour and monitoring user activity during e-mail marketing campaigns. Using YouLead also made an integration of web push possible.
New shipping methods
We extended the choice of how products can be delivered. Among the new methods the source material names are Poczta Polska, Pocztex24, Paczkomat parcel lockers and DHL Parcelshop.
A checkout adapted to the user
The existing checkout was changed using a bespoke module. Users can now give delivery details different from the billing address, and enter the company tax ID only once the “I want a VAT invoice” option is ticked.
Multi-select filtering
We delivered the option of selecting several filters at once. The feature shortened the time needed to find products matching precisely defined requirements.
An upgraded platform and a store developed further
The project ended with Magento upgraded to 2.4.3, the communication with SAP and BaseLinker changed, and further features delivered around the offer, marketing, delivery and the shopping path.
- Magento 2.4.3
- The store was upgraded from 2.2.1. The upgrade made it possible to extend the site further and to keep Adobe's support in protecting it against cyberattacks.
- REST API
- Changing the communication with SAP and BaseLinker opened the way to modifying and developing the integrations more easily.
- YouLead
- Rolling out the system made it possible to develop e-mail marketing and to integrate web push.
- Shopping path
- The new delivery methods widened the choice of how products can be collected. The checkout changes and the remaining development work were named as measures reducing the risk of carts being abandoned at the point of ordering.
We give no percentages and no sales, conversion or revenue figures — the source material does not carry them.
Krosno Glass on how the engagement ran and what it delivered
Jestem bardzo zadowolona z przebiegu i efektów naszej współpracy.See the other references
Katarzyna PelczarE‑commerce Director, Krosno Glass S.A.Experience in developing existing Magento 2 stores
- 01See Magento 2 development
Upgrading an older version of Magento 2
The Krosno project covered upgrading a live store from Magento 2.2.1 to 2.4.3 and adapting the platform to the changes the new version brought.
- 02See Magento 2 development
Changing how a store communicates with external systems
The case shows SAP and BaseLinker moving from data exchange through CSV files onto an arrangement using REST API.
- 03See Magento 2 development
Extending the features of a live store
The work covered product, marketing and shopping features in parallel: product bundles, a Google review import, YouLead, web push, delivery methods, the checkout and filtering.
Frequently asked questions about the Krosno project
The key facts about the Magento upgrade, the integrations and the features delivered as the store was developed.
See Magento 2 developmentThe store had been running on Magento 2.2.1. The project upgraded the platform to 2.4.3. We write about the platform itself on the Magento 2 page.
SAP and BaseLinker had been exchanging data through CSV files. The change made communication over REST API possible.
A bundle can have its own artwork, description and prices, different from those of the individual products. It is connected directly to the warehouse system, which reduces the stock of the products making up the composition once the bundle is sold.
The YouLead system and an automatic import of Google reviews. Using YouLead also made an integration of web push possible.
Users can now give delivery details different from the billing address, and enter the company tax ID once the “I want a VAT invoice” option is ticked.
Several filters can now be selected at once, which shortened the time needed to find products matching defined requirements. We carry out work like this as part of Magento 2 development.
See other projects
Two Magento 2 development projects whose starting point and scope of work looked different from Krosno's.
Does your Magento 2 store need an upgrade or further development?
Tell us which version of Magento you are on, which integrations you use, and which features need upgrading or extending.
On that basis we will work out which areas of the project need to be talked through.
Worth telling us
- which version of Magento 2 the store runs on today
- which external systems it is connected to
- how it exchanges data with them
- which features of the store need extending
- whether a change of marketing tools is on the table