Test audit of the online shop
Test audit of the online shop
Nowadays, online shops play a huge role in retail. Every year, more and more consumers are choosing to shop online, which means that competition in e-commerce is constantly increasing. To be successful in such a dynamic environment means that shops need an excellent shopping path. This is where the testing team comes in – a detailed review of the website from the end customer’s perspective.
What are the advantages of carrying out a test audit?
The test audit is a comprehensive process that includes:
- testing on different browsers, devices and operating systems, so you can make sure the shop works properly in any configuration, two packages are available:
Basic Package: Tests on two major browsers (Firefox and Google Chrome) on a computer and one on a mobile device, completed in just 10 hours!
Extended Package: Additional testing on three popular environments (Firefox, Google Chrome, Safari) on a computer and two browsers on a mobile device, in just 20 hours! - detection of errors such as non-working links, incorrectly displayed content, navigation problems,
- recommendations for corrective actions and improvements to help optimise your shop and increase its efficiency.
When is it worth auditing your Magento shop?
- you are implementing a new shop or have concerns about the quality of your current implementation,
- you have a problem with the purchase path – low conversion rate,
- customers often report problems while finding information,
- you notice a high number of abandoned carts,
- you want to make sure your customers have a problem-free shopping experience,
- you see items displaying incorrectly in the shop,
- you want to provide users with the best shopping experience.
What areas are subject to testing in e-commerce?
Homepage
The manual tests are carried out, which analyse whether the shop's homepage correctly presents information to users. The tester checks that all elements, such as logos, search engine, navigation menus, promotional banners, are properly displayed and function correctly.
Product categories
Checking product categories is primarily about verifying that they are organised and displayed appropriately, testing navigation between categories and filters. The user's problem may be adding a product to the shopping cart or moving to the product card, which is the tester's job to check.
Product cards
Product cards are tested to ensure that product information, images, prices, selection options, availability, reviews, etc. are displayed correctly. QA makes sure that adding products to the shopping cart works correctly - this is the most important moment in the whole shopping process, it should work perfectly.
Customer panel
The consumer panel functions such as login, registration, account management, order history, shipment tracking, password change, etc. will be assessed. It is important to make sure that all these functions work perfectly.
Shopping cart and the purchase process
Verifying that adding products to the shopping cart, managing the shopping cart, discount coupons, the ordering process, payment, selecting delivery options and order summary are working correctly.
Static pages
Checking other pages of the shop, such as the about us page, contact us, privacy policy, terms and conditions, FAQs, etc. The tester makes sure that all these pages are displayed correctly and have no functional errors.
Who is a member of the project team?
Project Manager
Responsible for contacting the client and conducting meetings. Supervises the audit schedule and ensures the timing of tasks. Determines potential risks right from the start of the project, allowing for a quick response and taking preventive measures.
QA Engineer
An experienced, communicative and certified QA Engineer is in charge of analysing the solutions used in the shop and also checks the consumer’s purchase path.
FAQ
Is it possible to carry out an audit on any shop?
Absolutely, it is possible to carry out a test audit on any e-commerce platform. We are specialists in technologies such as Magento and Shopware.
What is the purpose of an audit?
The purpose of an audit is to identify errors, deficiencies and potential problems that may affect the quality, reliability and functionality of your shop.
What do I get as a result of an e-commerce audit?
The result of the audit is a document that contains the current status of the online shop, together with conclusions and recommendations for further action.
When will I see the results of the audit?
The audit gives tips and advice, but it’s up to you to decide which of them you implement and when.
What to do after the Magento shop audit?
The results of a test audit are a valuable source of information that can help you improve your e-commerce performance. However, it is important to remember that not all errors identified need to be fixed at the same time.
Do you fix bugs as part of the audit?
A test audit is the first step in improving the quality of an online shop. It identifies errors, but does not include fixing them.
If you would like our company to fix the bugs that were identified in the audit, please contact us.